True Value Computers
(A Brand of E Square IT)
Last Updated: 1 Dec 2025
1. Introduction
Welcome to True Value Computers, a brand operated by E Square IT. By accessing our website, contacting us, or purchasing our products or services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
These Terms govern all transactions, communications, and engagements with True Value Computers.
2. Company & Brand Information
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Company Name: E Square IT
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Brand Name: True Value Computers
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Business Nature: Refurbished laptops, desktops, IT hardware, CCTV solutions, bulk & corporate IT supply
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Service Area: Pune, Maharashtra, and across India
3. Products & Services
True Value Computers offers:
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Refurbished and pre-owned laptops and desktops
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IT hardware and accessories
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CCTV cameras and surveillance solutions
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Installation, configuration, and technical support services
All products are professionally tested and quality-checked before sale.
4. Refurbished Products Disclaimer
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Refurbished products may show minor cosmetic wear
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Performance and functionality are fully tested
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Battery backup, accessories, and packaging may vary unless specified
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Product images on the website are for illustration purposes only
5. Pricing & Taxes
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All prices are in Indian Rupees (INR)
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Prices are subject to change without prior notice
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GST and applicable taxes will be charged as per Indian law
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Orders are confirmed only after receipt of full or agreed advance payment
True Value Computers reserves the right to cancel orders due to pricing or stock errors.
6. Payments
We accept payments via:
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Bank transfer
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UPI
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Cheque (subject to clearance)
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Other approved digital payment methods
Orders will not be processed until payment is confirmed.
7. Order Confirmation & Cancellation
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Orders are confirmed through invoice, email, or written communication
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Cancellation requests must be made before dispatch
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Once dispatched, orders cannot be cancelled
Approved cancellations may attract processing or restocking charges.
8. Shipping & Delivery
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Delivery timelines are estimates and may vary
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Delays due to logistics, natural events, or third-party couriers are not our responsibility
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Risk of loss passes to the customer upon delivery
9. Warranty & Support
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Warranty details (if applicable) are mentioned on the invoice
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Warranty does not cover physical damage, liquid damage, voltage fluctuations, or unauthorized repairs
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Software issues due to third-party installations are excluded
Support is provided during normal business hours.
10. Returns & Replacements
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Return or replacement requests must be reported within the time period mentioned on the invoice
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Products must be returned in original condition as delivered
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Data backup is the customer’s responsibility
All returns are subject to inspection and approval.
11. Customer Responsibilities
You agree to:
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Provide accurate information during enquiries and purchases
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Use products responsibly and lawfully
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Avoid misuse or unauthorized modification of hardware or software
12. Intellectual Property
All content, including text, images, logos, graphics, and website design, is the intellectual property of E Square IT / True Value Computers and may not be used without written permission.
13. Limitation of Liability
True Value Computers shall not be liable for:
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Indirect, incidental, or consequential damages
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Loss of data, business interruption, or profit loss
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Compatibility issues with third-party software or peripherals
Maximum liability shall not exceed the invoice value of the product or service.
14. Third-Party Services & Links
Our website may contain links to third-party websites. True Value Computers is not responsible for the content, privacy policies, or practices of such websites.
15. Privacy & Data Protection
Customer data is handled in accordance with our Privacy Policy and applicable Indian data protection laws. We do not sell or misuse customer information.
16. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra.
17. Amendments
True Value Computers reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.
18. Contact Information
For queries related to these Terms & Conditions, please contact:
True Value Computers
(A Brand of E Square IT)
📧 Email: support@truevaluecomputers.com
📞 Phone / WhatsApp: +91 99874 94860
📍 Location: Pune, Maharashtra, India